Ticket-reselling websites such as Stubhub, Seatwave and viagogo, have become popular in the recent years, allowing fans to buy and sell tickets. However, scalpers are buying tickets in bulk and using these sites to sell them at unreasonably high prices.
British rock band, Coldplay, recently announced the dates for the Asian leg of the “A Head Full Of Dreams” Tour in 2017. They included countries such as Singapore, Taiwan, Philippines, Japan and Korea.
In Singapore, less than 2 hours after tickets went on sale, the show was sold out. Due to the high volume of traffic online, the ticketing system crashed leaving thousands of buyers empty-handed.
These tickets soon started appearing on many resale sites at exorbitant prices. The original prices ranged from S$78 to S$268. On Viagogo, the tickets were going for S$700 to S$1000 and VIP tickets were being resold for prices between S$1,350 and S$9,912, which is about a 350 to 3,000 percent increase.
“I waited online in the virtual waiting room for 4 hours before the tickets went on sale and didn’t even manage to buy one. I went online to see the tickets selling at $500. It’s frustrating for us fans that these touters are trying to extort our money and profit from it. I can’t afford it,” said Rachel Loh, a 19-year-old University student.
Concert organiser, Live Nation Lushington, decided to invalidate a “number of tickets” found on resale sites. A statement was put out to urge fans to refrain from purchasing any tickets from unauthorized resellers as the tickets may have already been voided. Michael Roche, the managing director of Live Nation Lushington, told local newspaper The Straits Times, “Even the band saw what happened, and said, ‘Michael, we have to do something.’”
Coldplay announced the date for a second show in Singapore to meet the overwhelming demand. Not missing this second chance at getting their hands on tickets, thousands of fans queued at the National Stadium’s box office and at post offices, with many waiting overnight.
21-year-old Ellina Arfan said, “I waited at the post office for 3 hours and when it finally reached my turn, I only managed to get restricted view seats. But it’s okay cause I still managed to get tickets.”
The organisers announced that all 100,000 tickets, including standing inventory and restricted views seats, for the two-day Coldplay concert in Singapore had been sold out.
Words by Dazale Choy